Patient Care Coordinator

Responsibilities:

• Serve as the primary point of contact for patients and their families, assisting with appointment scheduling, insurance verification, and billing inquiries.
• Coordinate patient admissions, transfers, and discharges in collaboration with healthcare providers and administrative staff.
• Ensure that patients receive timely and appropriate care by coordinating referrals to specialists and ancillary services.
• Provide support and assistance to patients in navigating the healthcare system and accessing resources.
• Maintain confidentiality of patient information and adhere to HIPAA regulations.

Qualifications:

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• Prior experience in a healthcare setting, preferably in patient care coordination or customer service role.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in medical terminology and electronic health records (EHR) systems.